Kia Mexico Uses Readi® to Guide Fatigue Countermeasures for Vehicle Test Drivers
Industry
Manufacturing
Challenge
Kia Mexico needed a consistent way to identify fatigue risk and guide supervisor responses for vehicle test drivers working alternating day and night shifts.
Results
Readi adoption reached a 97% sync rate across both crews, including users who sleep at home. The pilot established shift-specific risk thresholds and a documented countermeasure process.
Kia Mexico
Kia Mexico’s test drivers evaluate Kia vehicles on a proprietary highway. For the Readi pilot, two weekday crews alternate day and night shifts each month.The Challenge
Kia Mexico described fatigue as a critical safety risk for test drivers. Interviews conducted during accident investigations indicated fatigue had contributed to approximately 60% of recorded accidents. Long shifts, variable schedules, and demanding conditions are factors that can build fatigue over time.
Kia Mexico set a three-year goal to eliminate fatigue-related accidents through a proactive, data-informed approach.
The Solution
Kia Mexico's Readi pilot included 50 users. Drivers are organized into crews A and B. One crew works days while the other works nights; they switch shifts monthly, and both crews work Monday through Friday.
Training for supervisors and dispatchers included reviewing high-risk drivers, logging countermeasures, and reviewing analytics in Readi. Safety and operations training covered reviewing high-risk drivers and using Readi to establish an objective fatigue-risk baseline.
Kia Mexico uses different ReadiScore thresholds for each shift so supervisors can follow a defined response at each risk level:
Day shift
- 80–70: Low risk; keep the driver under observation during the shift.
- 70–60: Medium risk; interview the driver, offer coffee or a snack, or encourage physical activation.
- 60–50: High risk; alternate U-Robot/PIT assignments during hours when ReadiScore is lower.
- Below 50: Critical risk; driving is prohibited.
Night shift
- 70–60: Low risk; keep the driver under observation during the shift.
- 60–50: Medium risk; interview the driver, offer coffee or a snack, or encourage physical activation.
- 50–40: High risk; alternate U-Robot/PIT assignments during hours when ReadiScore is lower.
- Below 40: Critical risk; driving is prohibited.
Scores of 80–100 are listed with no action for both shifts.
Success Criteria
The pilot criteria included 100% wearable adoption within three months, 100% supervisor satisfaction measured through a post-implementation questionnaire, and 100% completion of supervisor training. Kia Mexico also planned to establish an objective high-risk fatigue baseline at six months. For the expansion, the target was a 50% reduction in fatigue events during the first year.
The Results
Kia Mexico reached a 97% sync rate across both crews, including users who sleep at home. The pilot also established a clear, shift-specific countermeasure process and included training for supervisors, dispatchers, safety, and operations. The expansion will focus on tracking the reduction in fatigue events.
